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FAQS

You Asked, We Answered

We stock a wide collection, but realize that questions may come up at points during your browsing and purchasing experience. Take a look at our FAQ section and contact us if you can’t find what you’re looking for. We are always here for any questions or suggestions you might have.

WHAT IS YOUR RETURN POLICY?

Our Return Policy can be found under our store policies in the main menu.

DO YOU OFFER LOCAL PICK UP?

Absolutely! If you are local and would like to save on shipping please select the "pick up" option at checkout and we will send you an email when your order is ready for pick up with our exact address. We have a small bin at our pick up location where your item will be placed. Please note that once your item is placed in the bin it is not monitored so it is suggested you pick up within 24 hours.

ARE THERE STORES THAT I CAN SHOP IN PERSON?

Yes, right now we have our stock in Blake's Consignment in Clinton, ON and Market 29 in Bayfield, ON. We are always are looking for more stores in our area that fit our brand.

HOW CAN I REPRESENT YOUR BRAND?

We open our Ambassador search on a regular basis. You can watch for our Ambassador search to open and be posted on our VIP Facebook page. (https://www.facebook.com/groups/1309011043296763)

WHAT ARE YOUR WASH INSTRUCTIONS?

Make sure to wash our items on cold/gentle cycle inside out. Lay flat to dry or dry low and cool iron if needed.

All information is also on the care tag instructions. 

WHAT PAYMENT TYPES ARE ACCEPTED?

We accept all major credit cards.

DO YOU SHIP WORLDWIDE?

We currently only ship to Canada and USA.

WHAT ARE THE TERMS FOR PRE ORDER/PRE SALES?

 No cancellations/ edits on all pre order/pre sales. When you place an order for pre order/ pre sale you agree to accept the length of the listed estimated timeline and understand that occasionally there are going to be delays that could occur that are out of our control. If there are any changes to your address please inform us and we will ensure that your shipment address is changed on our end.

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